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The Best Website Builder for Small Business: Boost Your Online Presence with Ease

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Written by Matt Wilson

Matt Wilson is a seasoned Marketing and Design Lead at eHustle, where he spearheads innovative strategies to drive business growth and enhance brand identity.

March 27, 2023

Introduction

In today’s digital age, having a strong online presence is crucial for small businesses. A well-designed website can help you attract new customers, showcase your products or services, and establish credibility in your industry. But, creating a website from scratch can be a daunting task, especially if you have no prior experience in web design or development. That’s where website builders come in handy. These platforms make it easy for small business owners to create and maintain a professional-looking website without any technical know-how.

In this guide, we’ll walk you through the process of choosing the best website builder for your small business. We’ll cover essential factors to consider, analyze top website builders like WordPress, Shopify, Wix, and Squarespace, and provide you with practical tips to maximize the potential of your chosen platform. Let’s dive in!

Factors to consider when choosing a website builder for small businesses.

Before we discuss the top website builders, let’s look at the factors you should consider when choosing the right platform for your small business.

Ease of use

As a small business owner, you likely have limited time and resources to dedicate to website creation. Therefore, it’s essential to choose a website builder that is user-friendly and easy to navigate, even for beginners. Look for platforms that offer drag-and-drop functionality, pre-built templates, and intuitive editing tools.

Customization options

Your website should reflect your unique brand identity, so it’s crucial to choose a platform that offers plenty of customization options. This includes various templates, colour schemes, and fonts, as well as the ability to add custom features like forms, galleries, and social media integrations.

Pricing and plans

Small businesses often operate on tight budgets, so it’s essential to find a website builder that offers affordable pricing plans without sacrificing quality. Compare the different plans available and make sure to factor in any additional costs like domain registration, hosting, and premium plugins or themes.

Scalability and growth potential

As your business grows, you’ll want a website that can grow with you. Choose a website builder that offers scalability, such as the ability to upgrade your plan, add e-commerce features, or integrate with third-party tools like CRM and marketing automation software.

E-commerce features

If you plan to sell products or services through your website, it’s vital to choose a platform with robust e-commerce capabilities. This includes a secure shopping cart, payment processing, inventory management, and shipping integration.

SEO and marketing tools

Your website’s success relies on its visibility in search engine results. Look for a website builder that offers built-in SEO tools like customizable metadata, URL structure, and XML sitemaps. Additionally, choose a platform that integrates with email marketing services and social media platforms to streamline your promotional efforts.

Customer support

Reliable customer support is essential when you’re building and maintaining your website. Choose a website builder with a responsive and knowledgeable support team that can assist you with any technical issues or questions that may arise.

The top website builders for small businesses.

Now that we’ve covered the factors to consider let’s take a look at some of the best website builders for small businesses.

Wix is a popular website builder known for its ease of use and extensive customization options. With a vast library of templates and a user-friendly drag-and-drop editor, Wix makes it simple for small business owners to create a unique and professional website.

Pros:

  • Extensive library of templates and design elements.
  • Easy-to-use drag-and-drop editor.
  • Robust e-commerce capabilities with Wix Stores.
  • Built-in SEO and marketing tools.

Cons:

  • Limited scalability compared to other platforms.
  • Some features are only available in higher-priced plans.

WordPress is an incredibly versatile and widely-used website builder that powers more than one-third of all websites on the internet. With thousands of themes and plugins available, WordPress offers unparalleled customization options for small businesses.

Pros:

  • High level of customization and flexibility.
  • Access to thousands of themes and plugins.
  • Strong SEO capabilities.
  • Scalable and able to grow with your business.

Cons:

  • Steeper learning curve compared to other website builders.
  • Requires manual updates and maintenance.
  • Additional costs for premium themes and plugins.

Shopify is a leading e-commerce platform designed specifically for online stores and retail point-of-sale systems. With built-in e-commerce tools and a user-friendly interface, Shopify is an excellent choice for small businesses looking to sell products or services online.

Pros:

  • Comprehensive e-commerce features, including inventory management and payment processing.
  • User-friendly interface with drag-and-drop functionality.
  • Large app store for additional features and integrations.
  • 24/7 customer support.

Cons:

  • Transaction fees for using third-party payment gateways.
  • Limited customization compared to other platforms.
  • Less suitable for non-e-commerce websites.

Squarespace is known for its beautifully-designed templates and user-friendly interface. With a range of features tailored to small businesses, including e-commerce capabilities and built-in SEO tools, Squarespace is an excellent option for creating visually-appealing websites.

Pros:

  • Attractive, modern templates
  • User-friendly editor with drag-and-drop functionality
  • Built-in e-commerce and SEO tools
  • Responsive customer support

Cons:

  • Limited third-party integrations compared to other platforms
  • Fewer customization options than some competitors
  • No free plan available

But which one? I’m still stuck!

Now that we’ve introduced you to some of the top website builders, let’s walk through selecting the best one for your small business.

Identify your website’s primary purpose: Determine whether you need a website to showcase your portfolio, sell products or services, or provide information about your business.

Consider your budget: Research the pricing plans and additional costs associated with each website builder, and choose one that fits your budget.

Assess your technical skills: If you’re new to web design, opt for a website builder with a user-friendly interface and intuitive editing tools.

Evaluate customization options: Make sure the website builder you choose offers a wide range of templates and design elements to create a unique and visually-appealing website.

Determine your e-commerce needs: If you plan to sell products or services online, choose a platform with robust e-commerce capabilities, like Shopify or Squarespace.

Research SEO and marketing tools: Select a website builder with built-in SEO tools and integrations with popular marketing platforms like Mailchimp or Google Analytics.

Test customer support: Look for a platform with a responsive and knowledgeable support team to help you through any challenges that may arise.

By following these steps and considering the pros and cons of each website builder, you’ll be well-equipped to choose the best platform for your small business.

Conclusion

Selecting the best website builder for your small business is an essential step in establishing your online presence. By considering factors like ease of use, customization options, and e-commerce capabilities, you can make an informed decision and build a website that supports your business’s growth. Whether you choose Wix, WordPress, Shopify, or Squarespace, each platform offers unique features tailored to the needs of small businesses. So, evaluate your options, and start building the perfect website, if you get stuck along the way, eHustle is here to help!

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